Learning and Development Library

Our learning and development services are designed to strengthen the skills your employees need to improve their own performance and increase your organization’s productivity. Our curriculum embodies a blended learning approach with a combination of online, self-paced modules and interactive classroom learning. We work closely with our clients to ensure training is tailored to their specific needs.

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Business training is a worthwhile investment as your business grows. It’s typical for a workforce to grow as a business grows. Our business training options will help to ensure your business processes align with your growth, without breaking the bank. Click to view our business training options.

The importance of quality customer service can’t be overemphasized. If customer service quality is low, then business outcomes, company reputation and the bottom line will be negatively impacted. New-Leaf offers several customer service training topics to support your company’s customer-focused initiatives. Click to view our customer service training topics.

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Many small to mid-size companies don’t have the luxury of employing a full-time HR department. These organizations rely heavily on their supervisors and managers to have general knowledge of good HR practices and to apply them in daily operations. New-Leaf offers HR training critical to ensuring compliance with local, state, and federal regulations. Click to view our HR training topics.

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Great leaders find innovative ways to engage employees, generate solutions, increase productivity, and improve business outcomes. New-Leaf’s leadership training  develops the leadership skills of your team.  Our leadership training topics are also designed to develop the up and coming stellar employee. Click to view our leadership training topics.

Personal growth has a profound affect on every other aspect of our lives. Personal growth and development provides us with the incentive and skills to become the best version of ourselves. As our development expands, so too does our opportunities. Personal development is a lifelong process and is a way to maximize our potential. Organizations can also benefit from sponsoring their employees' personal development through increased productivity and a more knowledgeable workforce. Click to view our personal development training topics.

Beyond obvious reasons-regulation and moral responsibility- there are advantages to implementing workplace safety training into your work place. Safety training can lower your insurance premiums, reduce productivity loss due to an injury, lower worker's compensation cost due to medical leave, increase protection against liability lawsuits, and improve incident prevention. Click to view our safety training topics.

 
Business Training Topics

Acumen for Business

Business Succession Planning

Change Management

Civility in Business

Creativity in the Workplace

Cyber Security

Discipline for Execution

Ethics in the Workplace

Lean Process Concepts

Managing Crisis

Marketing Basics

Meetings

Politics in the Office

Project Management

Risk Assessment

Social Media in the Workplace

Writing a Proposal

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Customer Service Training Topics

Administrative Office Skills

Administrative Support

Business Etiquette

Business Writing

Call Centers

Communications

Customer Service

Difficult Customers

Executive Assistants

Telephone Etiquette

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Leadership Training Topics

Anger Management

Appreciative Inquiry

Be a More Likeable Boss

Coaching for Success

Conflict Resolution

Constructive Criticism

Critical Thinking

Leadership and Influence

Managing Remote Teams

Managing the Manager

New Managers

Servant Leadership

Supervisor Training

The Middle Manager

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Human Resources Training Topics

Diversity in the Workplace

Emotional Intelligence

Employee Motivation

Employee Recognition

Facilitation

Generational Gaps

Harassment in the Workplace

Health and Wellness

Human Resource Management

Measuring Training Results

Onboarding

Performance Management

Performance Reviews

Recruitment

Strategies for Hiring

Succession Planning

Talent Management

Team Building for Managers

Terminations

The Millennial

Train the Trainer

Training for the Presenter

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Personal Development Training Topics

Building Self-Confidence

Improving People Skills

Interpersonal Skills

Knowledge Management

Mindfulness

Negotiation

Networking

Organizational Skills

Personal Branding

Personal Productivity

Public Speaking

Reducing Stress at Work

Self-Awareness

Social Intelligence

Taking Initiative

Time Management

Workplace Anxiety

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Safety Training Topics

Alcohol and Drugs

Back Safety

Behavior Based Safety

Bloodborne Pathogens

Chemical Labeling

Defensive Driving

Electrical Safety

Emergency Action Plans

Emergency Preparedness

Ergonomics

Fall Protection

Fire Safety

Guarding

Hazard Communication

Hearing Conservation/Occupational Noise

Housekeeping

Incident Investigations

Inclement Weather

Ladder Safety

Lockout Tagout

PPE

Record Keeping

Safety Data Sheets

Safety in the Office

Slips Trips and Falls

Worker’s Compensation

Workplace Safety

Workplace Violence

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